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Gundersen Palmer’s Recovery Performance Exceeds 90%

Gundersen Palmer’s Recovery Performance Exceeds 90%

Business Challenge

Gundersen Palmer performed the billing functions in-house, sending the traditional one statement per month to elicit patient payments. Monthly billing was a problem because we didn’t have enough staff to get invoices and notices out on time.

Results with COLLECTPlus:

By using COLLECTPlus, Gundersen Palmer has decreased its account receivables on patient pay collectibles, and the number of employees working A/R. We consider Allegiance Group a team member and an integral part of our billing process. Our overall recovery in now over 90%.

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