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Upstate HomeCare’s Automation or Patient A/T Yields 80%

Upstate HomeCare’s Automation or Patient A/T Yields 80%

Business Challenge:

Upstate HomeCare used to do collection activities in-house including printing, mailing, account reviews and collection calls. We were consistent with monthly mailings but struggled with follow-up and calls. Patients often needed a gentle reminder to pay.

Results with COLLECTPlus:

The biggest impact on our bottom line is our staff can stay focused on insurance collections. We’ve seen a drastic increase in insurance collections because of the time not spent chasing after co-pays.

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We are now attending events in person. Please join us at the following events:

Computers Unlimited
TIMS Users Conference – Billings, MT
September 10-13, 2023
WellSky – CareForum
Austin, TX
September 10-13, 2023
MAMES Fall Conference
Welch, MN
October 4-6, 2023
HME Business Summit
Charolette, NC
October 22-24, 2023

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