Like many providers, CareLinc was using a service that had a “send it and forget it” philosophy when it came to patient pay balances. At 150 day, it evaluated the accounts to determine which should be called.
CareLinc can now make a significant push on collecting payments upfront. If you look at our current aged accounts receivable in our patients’ bucket, it is decreasing because we collect so much cash at intake. By using COLLECTPlus, CareLinc customized the timing and method of their communications – no more hit or miss!
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