Client Success Stories

Business Challenge

Quality DME was writing off a lot of patient A/R because they did not have a complete Patient-pay Billing and Collection system. Their staff was responsible for printing and mailing statements but did not have time to make collection calls. So, they used the outside collection company. Without an integration with their collection company, it was challenging to track the payments the collection company received.

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Business Challenge

Like many providers, CareLinc was using a service that had a “send it and forget it” philosophy when it came to patient-pay balances. At 150 days, we evaluated the accounts to determine who should be called.

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“Everything he said is TRUE.” Kim Trentham, Director of Revenue Cycle Management, BrookWell Infusion At the 2025 NICA Conference, Kim shared this powerful endorsement, confirming how COLLECTPlus improves collections, streamlines A/R workflows, and saves staff time.

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FloMed collected over $14,000 in a single day with COLLECTPlus. Owner Danny Winter calls it “the best thing I’ve done for the cash flow of my business.” Daily payment reports and R2Health integration help keep collections on track and operations running smoothly.

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