From Portal to Payment: Automating Cash Posting and Reconciliation

Tag: Billing Best PracticesPatient BillingPatient Collectionsrevenue cycle management

Why Cash Posting Is the Final Step That Can’t Be Overlooked

Patient billing doesn’t end when a payment is made. To close the revenue cycle loop, those payments must be accurately posted to your billing system and reconciled with your bank. And if that process is still manual, you’re losing time, increasing labor costs, and creating room for error.

That’s where COLLECTPlus delivers a powerful advantage. By automating cash posting and simplifying reconciliation, COLLECTPlus transforms what used to be a tedious, error-prone task into a fast, streamlined process; saving your team hours every week.

1. Autopost Payments Directly into your billing system

When patients make payments through the COLLECTPlus portal—whether one-time, advance, or Autopay—those payments are automatically posted into your billing system, depending on system capabilities.

There’s no need for manual data entry or reconciliation line by line. Each payment:

• Posts to the correct invoice
• Updates the patient balance in real time
• Triggers any relevant downstream workflows

This ensures billing records are always current and eliminates one of the biggest bottlenecks in the healthcare revenue cycle.

✅ Result: Fewer posting errors, less staff time, and improved A/R accuracy.

2. Review a Consolidated Daily Payment Report

Instead of logging into multiple systems or manually reviewing batches of payments, your team can review a single daily payment report generated by COLLECTPlus.

This report includes:

• All patient payments received through the portal
• Autopay transactions
• Any posting exceptions that require follow-up
• Totals matched against expected bank deposits

Finance teams can use this report to quickly verify that payments align with bank activity –—no more guesswork, spreadsheets, or delays.

3. Focus Only on Exceptions, Not Every Transaction

The best workflows are designed around exceptions, not routine tasks. COLLECTPlus allows your cash posting team to focus only on:

• Failed transactions
• Reversed payments
• Mismatches between invoice and payment records

Everything else is handled automatically, freeing up staff to focus on revenue-driving activities like resolving denials or managing collections.

💡 By minimizing manual touchpoints, you reduce processing time and increase accuracy across your entire billing operation.

Why It Matters: Faster Reconciliation = Better Cash Flow

When you can confidently post payments each day and match them to deposits with ease, you speed up the revenue cycle and reduce end-of-month stress. You also gain:

• More accurate financial reporting
• Fewer posting errors to correct later
• Less reliance on spreadsheets and cross-checking
• Happier staff who spend time on meaningful tasks

With COLLECTPlus, closing the loop on patient payments has never been easier.

Simplify your reconciliation process with COLLECTPlus

Let COLLECTPlus automate your cash posting and reduce your reconciliation workload so your team can focus on what matters most.