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Philips CPAP Recall Answers from MiraVista

Do you have questions about the Philips recall? Andrea Stark at MiraVista created some excellent resource materials for providers to reference for dealing with the recall: No doubt you are...

AASM hosts panel discussion on Philips PAP device recall

Join American Academy of Sleep Medicine on Friday, June 25, at 3 p.m. ET for a live panel discussion about the impact of the Philips PAP device recall notification on...

Surviving the Deductible Season

The Problem – The deductible season gets longer every year. Why? One reason for the increase in annual deductibles is the growth in enrollment in High Deductible Health Plans...

Sleep Coaches – Allegiance Group Partnership

Allegiance Group and Sleep Coaches, creator of a proprietary CPAP compliance and resupply outreach platform, announce their new business partnership. “As a former HME owner, I know the challenges of...

Supercharging DME Revenues and Collections

In the midst of the global health crisis, we see new DME orders from referring physicians down approximately 10%. Large portions of the healthcare system closed, and business as we...

Tips for Social Distancing

Social Distancing is quickly becoming a standard we need to incorporate in our daily lives to help prevent the spread of COVID-19. Maintaining an appropriate distance between you and others...

Up and Running – DME Operations During the COVID-19 Outbreak

DME suppliers are on the front lines of an unprecedented public health event–COVID-19. No one prepared to operate a business amidst state lock-downs and school closings. Just keeping up with...

Business Challenge

Quality DME was writing off a lot of patient A/R because they did not have complete Patient Pay Billing and Collection system. Their staff was responsible for printing and mailing statements but did not have time to make collection calls. So, they used the outside collection company. Without an integration with their collection company, it was challenging to track the payments the collection company received.

Quality DME Boosts Collections through Integration

Business Challenge

Like many providers, CareLinc was using a service that had a “send it and forget it” philosophy when it came to patient pay balances. At day 150, it evaluated the accounts to determine which should be called.

CareLinc improved intake process significantly reduces Patient Pay A/R

Business Challenge

Upstate HomeCare used to do collection activities in-house including printing, mailing, account reviews and collection calls. We were consistent with monthly mailings but struggled with follow-up and calls. Patients often needed a gentle reminder to pay.

Upstate HomeCare’s Automation or Patient A/T Yields 80%

Business Challenge

Gundersen Palmer performed the billing functions in-house, sending the traditional one statement per month to elicit patient payments. Monthly billing was a problem because we didn’t have enough staff to get invoices and notices out on time.

Gundersen Palmer’s Recovery Performance Exceeds 90%

Background

Keene Medical’s billing and collection process wasn’t broken per se, but it was very labor intensive. Once the past due balances were turned over to the collection agency, the amount it collected was minimal (around 3%).

Keene Medical Products

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ARCHIVE

Philips CPAP Recall Answers from MiraVista

AASM hosts panel discussion on Philips PAP device recall

Surviving the Deductible Season

Sleep Coaches – Allegiance Group Partnership

Supercharging DME Revenues and Collections

Tips for Social Distancing

Up and Running – DME Operations During the COVID-19 Outbreak

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