More than half of home medical equipment providers are using partners for collections, deliveries, insurance billing and compliance to take advantage of automation and scale to improve their operational efficiency rates. If you are not asking yourself “What can I automate” on a regular basis, you may be falling behind.
Asses what you do well within your organization and determine where you may not have the expertise or resources to accomplish critical operational functions efficiently.
Bruce explains five questions to ask to ensure you are maximizing your resources.
Outsourcing has become a key business strategy for both small and large businesses. Why? Because it allows companies to focus on performing the tasks they do best. You may want to consider what can I automate and outsourcing as you create your budgets and goals for 2020!
Reprint from HomeCare Magazine, November 2019, Bruce Gehring
Quality DME was writing off a lot of patient A/R because they did not have complete Patient Pay Billing and Collection system. Their staff was responsible for printing and mailing statements but did not have time to make collection calls. So, they used the outside collection company. Without an integration with their collection company, it was challenging to track the payments the collection company received.
Quality DME Boosts Collections through Integration
CareLinc improved intake process significantly reduces Patient Pay A/R
Upstate HomeCare’s Automation or Patient A/T Yields 80%
Gundersen Palmer’s Recovery Performance Exceeds 90%
Keene Medical Products