Allegiance Group
Inner Banner

Search

  • Share the Article
  • August 1, 2025
The Hidden Costs of Legacy Payment Systems—and How COLLECTPlus + Basys Fixes Them

The Hidden Costs of Legacy Payment Systems—and How COLLECTPlus + Basys Fixes Them

Reading Time: 2 minutes

In healthcare, time and cash flow are always in short supply. But for many providers, their payment systems are silently draining both. Hidden fees, manual processes, and slow onboarding can cost more than just dollars—they cost momentum. At Allegiance Group, we saw our clients struggle with these pain points, and we knew there had to be a better way.

That’s why we partnered with Basys: to integrate modern, supported payment processing directly into COLLECTPlus—and eliminate the headaches that come with outdated systems.

The Common Pain Points
Before Basys, many providers were stuck with legacy payment processors not designed for the healthcare space. Challenges included:

  • Complicated onboarding paperwork
  • Delays in account setup and funding
  • Poor visibility into pricing and contract terms
  • Support teams that lacked healthcare expertise
  • Manual workarounds for posting or reconciling payments

In some cases, clients didn’t even realize they were paying for multiple gateways until Basys helped them uncover it.

The COLLECTPlus + Basys Solution
By embedding Basys directly into COLLECTPlus, users gain:

  • A single point of support for billing and payments
  • Tailored onboarding with step-by-step guidance
  • ACH and recurring payment functionality
  • Transparent, customized pricing with no hidden fees
  • Faster access to cash—often with next-day funding

Real Results for Real Businesses
One COLLECTPlus client saved over $72,000 annually by switching to Basys. Others report spending significantly less time troubleshooting payment issues or navigating unclear contracts. Today, more than 90% of our Basys users stay long-term, a clear sign that the model works.

Why It Matters
When healthcare providers are supported, their business thrives—and that support should extend to payments. With COLLECTPlus + Basys, we’re not just offering software—we’re delivering a partnership that works every day, behind the scenes, to help providers get paid faster and more efficiently.


📄 Download the case study to see how COLLECTPlus + Basys is changing the payment experience for healthcare providers.
Download


🔗Learn more about Basys

🔗Learn more about COLLECTPlus

Client Success Stories

Upcoming Events

We are now attending events in person. Please join us at the following events:

MAMES Fall Conference
Red Wing, MN
October 1-3, 2025
OMEPA Annual Conference
Tulsa, OK
October 14-15, 2025
HME New Business Summit
Cleveland, OH
October 20-22, 2025
TexMEP Annual Conference
Austin, TX
November 4-5, 2025

Quick Connect

This contact form is for Healthcare Providers only. If you are customer with questions, please contact your provider directly.
Contact Us